The role of administrative empowerment in achieving organizational citizenship behavior - (Naba Zamzam International Organization for Auto Trade) A research case

Abstract

The concept of empowerment administrative it\\'s modern concepts that focus in intrinsically on the staff and give them the power and authority in order to strengthen the relationship between them and the company, including incentive to present their ideas and develop their contributions to innovation to serve their company, while the problem of the study focused on determining the applicability of the concept of empowerment of administrative and encourage managers to grant employees powers and boost confidence in their abilities to take responsibility, as the study aimed to determine the extent of the impact of administrative empowerment dimensions in achieving organizational citizenship behavior, to access this goal the researcher a questionnaire form of (27) questions distributed on a simple random sample in Zamzam Spring International Company Trade Cars And Machines . The reached found that the four dimensions of administrative empowerment have role in achieving organizational citizenship behavior. It also recommended strengthening the work in accordance with the concept of administrative empowerment because of its role in encouraging employees to creativity, innovation and a sense of belonging to the company