THE EFFECT OF KNOWLEDGE ORCHESTRATION IN ORGANIZATION PERFORMANCE
An analytical exploratory study for opinions of a workers sample in the Iraqi Airways Company
Keywords:
Knowledge orchestration, organizational performance, , Iraqi AirwaysAbstract
The aviation service plays a crucial role by being the most important means of transportation available in terms of speed, comfort and safety and the Iraqi Airways Company is the official company for air transport in Iraq, therefore any problem it suffers from is a problem for the state in general
However, the share of the transport services sector, especially air transport, from studies in the field of knowledge management is very little if compared to the rest of the service sectors, such as health and education. so , The purpose of the study was to identify the influence of knowledge orchestration in the organizational performance in Iraqi Airways.
,also questionnaire was adopted as a data collection tool for purpose of hypothesis testing, 305 questionnaires were distributed to the company's employees in the section (Commercial, Aircraft Security, Technical, Aviation Operations) and analyzed it using SPSS V.22 and AMOS V.22.
The results study showed that there is a direct positive impact of the knowledge orchestration with its five dimensions (knowledge mobilization , knowledge sharing, knowledge acquisition, knowledge integration, knowledge coordination ) in company performance , which it reflects positively on (financial performance, customers - market, operations, employee development, Preparing for the future).
References
- Ahmed, S., Fiaz, M., & Shoaib, M. (2015). Impact of knowledge management practices on organizational performance: an empirical study of banking sector in Pakistan. FWU Journal of Social Sciences, 9(2), 147-167.
- Adams, John . Khan ,Hafiz T.A. Raeside, Robert& White ,David (2007) Research Methods for Graduate Business and Social Science Students, 1 ed Response Books.
- Adams, Kathrynn A & Lawrence Eva K.(2019) Research Methods, Statistics, and Applications ,Second Edition SAGE Publications, Inc.
- Andersén, J. (2019). Resource orchestration of firm-specific human capital and firm performance—the role of collaborative human resource management and entrepreneurial orientation. The International Journal of Human Resource Management, 1-33
- Bontis, N. (2001). Assessing knowledge assets: a review of the models used to measure intellectual capital. International journal of management reviews, 3(1), 41-60.
- Capello, R., & Lenzi, C. (2014). Spatial heterogeneity in knowledge, innovation, and economic growth nexus: conceptual reflections and empirical evidence. Journal of Regional Science, 54(2), 186-214.
- Cegarra-Navarro, J. G., Ruiz, F. J. A., Martínez-Caro, E., & Garcia-Perez, A. (2019). Turning heterogeneity into improved research outputs in international R&D teams. Journal of Business Research.
- Chapman, E., & Goodwin, C. (2001). Supervisor's Survival KitYour First Step into Management (Ninth Edition ed.). Prentice Hall.
- De Brito, R. P., & de Oliveira, L. B. (2016). The relationship between human resource management and organizational performance. Brazilian Business Review, 13(3), 90-110.
- Dakonukcu, Selda (2011) A Knowledge chain framework for construction supply chains , Dissertation, Loughborough university.
- Eurn, L. S., & Foon, R. L. S. (2008). Application of Knowledge Management in The Malaysian Airline Industry: A Critical Review. In AFBE 2008 CONFERENCE PAPERS.
- Erdogan, D., & Kaya, E. (2014). Understanding performance indicators of organizational achievement in Turkish airline companies. Journal of Management Research, 6(4), 109-123.
- Gharakhani, D., & Mousakhani, M. (2012). Knowledge management capabilities and SMEs' organizational performance. Journal of Chinese Entrepreneurship, 4(1), 35-49.
- Gravetter ,Frederick J. & Forzano Lori-Ann B.(2018) Research Methods for the Behavioral Sciences, Sixth Edition, Cengage Learning, Inc. USA.
- Hurmelinna-Laukkanen, P., & Nätti, S. (2008). Network orchestrator and knowledge mobility in innovation networks. In Proceedings. 24th IMP conference (pp. 4-6).
- Ho, L. A. (2008). What affects organizational performance? The linking of learning and knowledge management. Industrial Management & Data Systems, 108(9), 1234-1254.
- Hurmelinna-Laukkanen, P., & Nätti, S. (2017). Orchestrator types, roles and capabilities–A framework for innovation networks. Industrial Marketing Management, 74, 65-78.
- Hair, J.F., Black, W.C., Babin, B.J., and Anderson, R.E. (2016). Multivariate Data Analysis. 7Th ed., Pearson prentice Hall.
- Hayward, B. A. (2005). Relationship Between Employee Performance, Leadership and Emotional Intelligence in A South African Parastatal Organization. Rhodes University - Master Thesis.
- Jamshidi, A., & Grey, O. (2019). The Study of the Relationship between Parsian Bank’s Knowledge Management and its Financial Performance. International Letters of Social and Humanistic Sciences, Vol. 85, p. 27-36
- Jenatabadi, H. S. (2013). Dimensioning performance estimation of the airline industry: path-analysis based modelling Doctoral dissertation, University of Malaya, MALAYSIA
- Koentjoro, Sugiarto& Eliyana, Anis(2015) Resource Orchestration: Consolidation, Integration, Entrepreneurial and Affective Commitment in Creating Sustainable Competitive Advantage in the Family Firm, International Journal of Business and Social Science Vol. 6, No. 3.
- Liu Jiayuan,(2017): Knowledge Orchestration and Digital Innovation Networks: Insights from the Chinese Context, Dissertation ,University of Warwick.
- Lu, Q., & Feng, W. (2010). Knowledge Synergy and Long-term Value Creation of M&A Based on the Dynamic Capabilities Perspective. In 2010 International Conference on Management and Service Science (pp. 1-4). IEEE
- Li, S., Ragu-Nathan, B., Ragu-Nathan, T. S., & Rao, S. S. (2006). The impact of supply chain management practices on competitive advantage and organizational performance. Omega, 34(2), 107-124.
- Lin, C.-Y. and Kuo, T.-H. (2007), “The mediate effect of learning and knowledge on organizational performance”, Industrial Management & Data Systems, Vol. 107 No. 7, pp. 1066-1083
- Malin, J. R., Brown, C., & Trubceac, A. S. (2018). Going for broke: A multiple-case study of brokerage in education. AERA Open, Vol. 4, No. 2, pp. 1–14.
- Muiruri,K.S,(2016) Relationship between Knowledge Management and Organizational Performance : A Case Study of United States International University – Africa , Master thesis.
- Maltz, A., Shenhar, A., Dvir, D., & Gao, H. (2013). Success comes in many dimensions: the critical role of the human capital and preparing for the future in every organizational scorecard. Howe School Research Paper.
- Nie, Y., Xiao, Y., Fritchman, J. C., Liu, Q., Han, J., Xiong, J., & Bao, L. (2019). Teaching towards knowledge integration in learning force and motion. International Journal of Science Education, 41(16), 2271-2295.
- Ness,Ingunn Johanne (2017) "Polyphonic orchestration – facilitating creative knowledge processes for innovation", European Journal of Innovation Management
- Pring , Richard (2000) Philosophy of Educational Research ,second Edition , Continuum , London ,UK.
- Peters, K., Maruster, L., & Jorna, R. J. (2010). Knowledge claim evaluation: a fundamental issue for knowledge management. Journal of Knowledge Management, 14(2), 243-257.
- Persson, J., & Mathiassen, L. (2012). Knowledge coordination in distributed software management: An analysis of breakdowns in multimodal virtual meetings. Proceedings of the 20th European Conference on Information Systems (ECIS 2012)
- Rad, A. A., Flocchini, P., & Gaudet, J. (2017). Computation and analysis of temporal betweenness in a knowledge mobilization network. Computational social networks, 4(1), 5.
- Rasula, J., Vuksic, V. B., & Stemberger, M. I. (2012). The impact of knowledge management on organisational performance. Economic and Business Review for Central and South-Eastern Europe, 14(2), 147.
- Sajadirad ,Solmaz , (2017). Knowledge Orchestration within a Distributed Operations Network. Dissertation ,Aalborg University.
- Schriber, Svante& Lowsted, Jan (2018) Managing asset orchestration: A processual approach to adapting to dynamic environments, Journal of Business Research, vol 90 307–317.
- Sekaran ,Uma(2003) Research Methods for Business : A Skill-Building Approach, Fourth Edition, John Wiley & Sons Inc, USA.
- Sekaran ,Uma & Bougie ,Roger (2016) Research Methods for Business: A Skill-Building Approach, Seventh Edition, John Wiley & Sons Ltd
- Sadeghifar, J., Tofighi, S., Roshani, M., Toulideh, Z., Mohsenpour, S., & Jafari, M. (2017). An assessment of implementation and evaluation phases of strategic plans in Iranian hospitals. SAGE open medicine, 5, 2050312117736227.
- Sanchez, R. (1997). Preparing for an uncertain future: Managing organizations for strategic flexibility. International Studies of Management & Organization, 27(2), 71-94.
- Tubigi, M., & Alshawi, S. (2014). The impact of knowledge management processes on organisational performance: The case of the airline industry. Journal of enterprise information management, 28(2), 167-185
- Tavakol , Mohsen & Dennick, Reg (2011)Making sense of Cronbach’s alpha, International Journal of Medical Education. Vol 2 p:53-55
- Vilkaitė-Vaitonė, N., & Papšienė, P. (2016). Influence of customer loyalty program on organizational performance: A case of airline industry. Inžinerinė ekonomika, 109-116.
- Williams, C., & Lee, S. H. (2011). Entrepreneurial contexts and knowledge coordination within the multinational corporation. Journal of World Business, 46(2), 253-264.
- Zaim, S., Bayyurt, N., Tarim, M., Zaim, H., & Guc, Y. (2013). System dynamics modeling of a knowledge management process: A case study in Turkish Airlines. Procedia-Social and Behavioral Sciences, 99, 545-552.
- Zack, M., McKeen, J. and Singh, S. (2009), “Knowledge management and organizational performance: an exploratory analysis”, Journal of Knowledge Management, Vol. 13 No. 6, pp. 392-409.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Economics and Administration College - Karbala University
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Authors retain the copyright of their papers without restrictions.
