تأثير الاوركسترا المعرفية في الاداء التنظيمي

دراسة استطلاعية تحليلية لآراء عينة من العاملين في شركة الخطوط الجوية العراقية

المؤلفون

  • محمد حسين منهل
  • مروه إبراهيم زيد

الكلمات المفتاحية:

الأوركسترا المعرفية، الأداء التنظيمي، الخطوط الجوية العراقية

الملخص

تُعدُّ خدمة الطيران اهم وسائل النقل المتوفرة من حيث السرعة والراحة والامان، وشركة الخطوط الجوية العراقية هي الشركة الرسمية للنقل الجوي في العراق لذلك فان اي مشكلة تعاني منها تمثل مشكلة للدولة بشكل عام الا أن  نصيب قطاع خدمات النقل وتحديدا النقل الجوي من الدراسات في مجال ادارة المعرفة قليلاً جداً اذا ما قورنت ببقية القطاعات الخدمية كالصحة  والتعليم وعليه تمثل غرض الدراسة بالتعرف على تأثير الأوركسترا معرفية في الاداء التنظيمي في شركة الخطوط الجوية العراقية.  اعُتمد الاستبانة كأداة لجمع البيانات لغرض اختبار الفرضيات ، اذ جرى توزيع 305 استبانات على موظفي الشركة في قسم (التجاري ، امن الطائرات ، الفني ، عمليات الطيران )  وتحليلها باستخدام برنامج SPSS V.22  وبرنامج AMOS V.22  . اظهرت نتائج  البحث  أن هناك تأثيراً ايجابياً  مباشراً للأوركسترا المعرفية بأبعادها  الخمسة ( حشد المعرفة ، مشاركة المعرفة ، اكتساب المعرفة ، تكامل المعرفة ، تنسيق المعرفة ) في  الاداء التنظيمي في الشركة أي ينعكس ايجابا على( الاداء المالي ، العملاء- السوق ، العمليات ، تطوير العاملين ، التهيؤ للمستقبل )   

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التنزيلات

منشور

2024-07-08

كيفية الاقتباس

محمد حسين منهل, & مروه إبراهيم زيد. (2024). تأثير الاوركسترا المعرفية في الاداء التنظيمي: دراسة استطلاعية تحليلية لآراء عينة من العاملين في شركة الخطوط الجوية العراقية. المجلة العراقية للعلوم الادارية, 16(66), 98–122. استرجع في من http://mail.journals.uokerbala.edu.iq/index.php/ijas/article/view/2061