It is the right of any author to send complaints about procedures, policies, or actions of the Journal’s editorial staff. We are more welcome to receive complaints because they give us a great opportunity and a spur to improve our work in the Journal. We will follow up on the complaints as soon as possible in a quick way and a polite and positive tone.
An author, reviewer, or reader could have complaints or feel unhappiness about Authorship issues, plagiarism issues, allegations of research errors and fraud, violations of copyright, research results misappropriation, research standards violations, the unusually long review process, undisclosed conflicts of interest, reviewer bias or competitive harmful acts by reviewers, unfair comments or severe misjudgment on submitted manuscripts.
How to send your complaint
Email is the best and quickest way for the complainant to reach us. The complainant must send us an email with a full description and evidence to our email: journal.agri@uokerbala.edu.iq
Our policy to deal with complaints
Once the editorial office receives a complaint, the editor will be informed to begin the investigation process, which may take 1-2 weeks. A meeting will be held about the complaints to discuss the collected information. The proper decision will be taken, and the complaint will be communicated via email.
