الأثر الوسيط للفوضى التنظيمية في العلاقة بين الصراع التنظيمي والتمكين النفسي

Afzalur Rahim, M. (2002). Toward a theory of managing organizational conflict. International journal of conflict management, 13(3), 206-235.

http://www.emeraldinsight.com/doi/abs/10.1108/eb022874

Aldrich, H. (1971). Organizational boundaries and inter-organizational conflict. Human Relations. http://journals.sagepub.com/doi/abs/10.1177/001872677102400401?legid=sphum%3B24%2F4%2F279&patientinform-links=yes

Alkaya, S., & Yirik, Ş. (2014). Organizational cultures effects on organizational conflict: study of a five star hospitality business. Mediterranean Journal of Social Sciences, 5(22), 48. http://www.mcser.org/journal/index.php/mjss/article/view/4311

Ambad, S. N. A., & Bahron, A. (2012). Psychological empowerment: The influence on organizational commitment among employees in the construction sector. Journal of Global Business Management, 8(2), 73.

www.jgbm.org/page/9%20Arsiah%20Bahron.pdf

Andersen, G. R. (2006). Conflicts during organizational change: destructive or constructive?. Nordic Psychology, 58(3), 215.

http://psycnet.apa.org/journals/nop/58/3/215/

Andrade, J., Mendes, L., & Lourenço, L. (2015). Perceived psychological empowerment and total quality management-based quality management systems: an exploratory research. Total Quality Management & Business Excellence, 1-12. http://www.tandfonline.com/doi/abs/10.1080/14783363.2015.1050166

Arciniega, L. M., & Menon, S. T. (2013). The power of goal internalization: studying psychological empowerment in a Venezuelan plant. The International Journal of Human Resource Management, 24(15), 2948-2967.

http://www.tandfonline.com/doi/abs/10.1080/09585192.2013.763846

Barroso Castro, C., Villegas Perinan, M. M., & Casillas Bueno, J. C. (2008). Transformational leadership and followers' attitudes: The mediating role of psychological empowerment. The International Journal of Human Resource Management, 19(10), 1842-1863.

http://www.tandfonline.com/doi/abs/10.1080/09585190802324601

Bartram, T., Karimi, L., Leggat, S. G., & Stanton, P. (2014). Social identification: linking high performance work systems, psychological empowerment and patient care. The International Journal of Human Resource Management, 25(17), 2401-2419. http://www.tandfonline.com/doi/abs/10.1080/09585192.2014.880152

Beham, B. (2011). Work–family conflict and organisational citizenship behaviour: empirical evidence from Spanish employees. Community, Work & Family, 14(1), 63-80. http://www.tandfonline.com/doi/abs/10.1080/13668803.2010.506034

Bélanger, J. J., Pierro, A., Barbieri, B., De Carlo, N. A., Falco, A., & Kruglanski, A. W. (2015). Handling conflict at work: The role of fit between subordinates’ need for closure and supervisors’ power tactics. International Journal of Conflict Management, 26(1), 25-43. http://www.emeraldinsight.com/doi/abs/10.1108/IJCMA-09-2013-0083

Bhatnagar, J. (2005). The power of psychological empowerment as an antecedent to organizational commitment in Indian managers. Human Resource Development International, 8(4), 419-433.

http://www.tandfonline.com/doi/abs/10.1080/13678860500356101

Bhatnagar, J. (2007). Predictors of organizational commitment in India: strategic HR roles, organizational learning capability and psychological empowerment. The International Journal of Human Resource Management, 18(10), 1782-1811.

http://www.emeraldinsight.com/doi/abs/10.1108/hrmid.2008.04416cad.003

Bhatnagar, J. (2012). Management of innovation: Role of psychological empowerment, work engagement and turnover intention in the Indian context. The International Journal of Human Resource Management, 23(5), 928-951.

http://www.tandfonline.com/doi/abs/10.1080/09585192.2012.651313?journalCode=rijh20

Bigdon, C., & Korf, B. (2004). The role of development aid in conflict transformation: Facilitating empowerment processes and community building. In Transforming Ethnopolitical Conflict (pp. 341-370). VS Verlag für Sozialwissenschaften.

https://link.springer.com/chapter/10.1007%2F978-3-663-05642-3_17

Bodtker, A. M., & Katz Jameson, J. (2001). Emotion in conflict formation and its transformation: Application to organizational conflict management. International Journal of Conflict Management, 12(3), 259-275.

www.emeraldinsight.com/doi/abs/10.1108/eb022858

Bowen, D. E., & Lawler III, E. E. (2006). The empowerment of service workers: What, why, how, and when. Managing innovation and change, 155-69.

Bruk-Lee, V., Nixon, A. E., & Spector, P. E. (2013). An expanded typology of conflict at work: Task, relationship and non-task organizational conflict as social stressors. Work & Stress, 27(4), 339-350.

http://www.tandfonline.com/doi/abs/10.1080/02678373.2013.841303

Brunetto, Y., Shacklock, K., Bartram, T., Leggat, S. G., Farr-Wharton, R., Stanton, P., & Casimir, G. (2012). Comparing the impact of leader–member exchange, psychological empowerment and affective commitment upon Australian public and private sector nurses: implications for retention. The International Journal of Human Resource Management, 23(11), 2238-2255.

http://www.tandfonline.com/doi/abs/10.1080/09585192.2011.616524

Cropanzano, R., & Baron, R. A. (1991). Injustice and organizational conflict: The moderating effect of power restoration. International Journal of Conflict Management, 2(1), 5-26. http://www.emeraldinsight.com/doi/abs/10.1108/eb022691

Cummins, R. A. (1996). The domains of life satisfaction: An attempt to order chaos. Social indicators research, 38(3), 303-328.

https://www.jstor.org/stable/27522935

De Villiers, J. R., & Stander, M. W. (2011). Psychological empowerment, work engagement and turnover intention: The role of leader relations and role clarity in a financial institution. Journal of Psychology in Africa, 21(3), 405-412. www.tandfonline.com/doi/pdf/10.1080/14330237.2011.10820474

Di Virgilio, F., & Di Pietro, L. (2011). Organizational conflict: A critical approach on formal and informal management processes. Available at SSRN 1927855. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=1927855

Ekstrand, L. H., & Ray, R. (2001). Chaos and complexity in development. The International Journal of Sustainable Development & World Ecology, 8(2), 127-136. http://www.tandfonline.com/doi/abs/10.1080/13504500109470070

Elmes, M. B., & Taylor, S. S. (2005, August). From chaos to tempered radicalism: the form and content of organizational resistance. In Academy of Management Proceedings (Vol. 2005, No. 1, pp. C1-C6). Academy of Management.

http://proceedings.aom.org/content/2005/1/C1.17.short

Euwema, M. C., Van de Vliert, E., & Bakker, A. B. (2003). Substantive and relational effectiveness of organizational conflict behavior. International Journal of Conflict Management, 14(2), 119-139.

http://www.emeraldinsight.com/doi/abs/10.1108/eb022894

Farooqi, M., Khan, H. M. A., & Arshad, F. (2014). Development and Validation of Farooqi Organizational Conflict Inventory (FOCI). PUTAJ - Humanities and Social Sciences, Vol. 21, No.2, 189-201.

http://putaj.org/index.php/humanities/issue/view/41/showToc

Fitzgerald, L. A. (2002). Chaos: the lens that transcends. Journal of Organizational Change Management, 15(4), 339-358.

www.emeraldinsight.com/doi/pdf/10.1108/09534810210433665

Fitzgerald, L. A., & van Eijnatten, F. M. (2002). Chaos speak a glossary of chaordic terms and phrases. Journal of Organizational Change Management, 15(4), 412-423. www.emeraldinsight.com/doi/abs/10.1108/09534810210433719

Fitzgerald, L. A., & van Eijnatten, F. M. (2002). Reflections: Chaos in organizational change. Journal of Organizational Change Management, 15(4), 402-411. www.emeraldinsight.com/doi/pdf/10.1108/09534810210433700

Forenza, B. (2016). Psychological Empowerment and the Pursuit of Social Change: Outcomes of Foster Youth Engagement. Journal of Public Child Welfare, 10(3) 1-17. http://www.tandfonline.com/doi/abs/10.1080/15548732.2016.1140698

Gelfand, M. J., Leslie, L. M., & Keller, K. M. (2008). On the etiology of conflict cultures. Research in Organizational Behavior, 28, 137-166.

http://www.sciencedirect.com/science/article/pii/S0191308508000099

George, R. T., & Hancer, M. (2004). The impact of selected organizational factors on psychological empowerment of non-supervisory employees in full-service restaurants. Journal of Foodservice Business Research, 6(2), 35-47.

www.tandfonline.com/doi/abs/10.1300/J369v06n02_04

Gkorezis, P., & Petridou, E. (2012). The effect of extrinsic rewards on public and private sector employees' psychological empowerment: a comparative approach. The International Journal of Human Resource Management, 23(17), 3596-3612. http://www.tandfonline.com/doi/abs/10.1080/09585192.2011.639025?src=recsys&journalCode=rijh20

Grey, C., & Sturdy, A. (2010). A Chaos that Worked Organizing Bletchley Park. Public Policy and Administration, 25(1), 47-66.

http://journals.sagepub.com/doi/abs/10.1177/0952076709347075

Groom, A. J. R., & Webb, K. (1987). Injustice, empowerment, and facilitation in conflict. International Interactions, 13(3), 263-280.

www.tandfonline.com/doi/abs/10.1080/03050628708434678

Hardy, J. (1999). Chaos in environmental education. Environmental Education Research, 5(2), 125-142. www.tandfonline.com/doi/abs/10.1080/1350462990050201

Hasani, K., Boroujerdi, S. S., Sheikhesmaeili, S., & Aeini, T. (2014). Identity of organizational conflict framework: Evaluating model factors based on demographic characteristics in Iran. Journal of Industrial Engineering and Management, 7(5), 1013. http://www.jiem.org/index.php/jiem/article/view/1061

Hasse, G. W., & Bekker, M. C. (2016). Chaos attractors as an alignment mechanism between projects and organizational strategy. Procedia-Social and Behavioral Sciences, 226, 91-99. www.sciencedirect.com/science/article/pii/S1877042816308527

Hodson, R., Roscigno, V. J., & Lopez, S. H. (2006). Chaos and the Abuse of Power Workplace Bullying in Organizational and Interactional Context. Work and occupations, 33(4), 382-416.

http://journals.sagepub.com/doi/abs/10.1177/0730888406292885

Hodson, R., Roscigno, V. J., & Lopez, S. H. (2006). Chaos and the abuse of power workplace bullying in Organizational and interactional context. Work and occupations, 33(4), 382-416.

http://journals.sagepub.com/doi/abs/10.1177/0730888406292885

Hoogerwerf, E. C., & Poorthuis, A. M. (2002). The network multilogue: a chaos approach to organizational design. Journal of Organizational Change Management, 15(4), 382-390.

www.emeraldinsight.com/doi/abs/10.1108/09534810210433683

Houry, S. A. (2012). Chaos and organizational emergence: towards short term predictive modeling to navigate a way out of chaos. Systems Engineering Procedia, 3, 229-239. www.sciencedirect.com/science/article/pii/S2211381911001780

Humborstad, S. I. W., & Dysvik, A. (2016). Organizational tenure and mastery-avoidance goals: the moderating role of psychological empowerment. The International Journal of Human Resource Management, 27(12), 1237-1251.

www.tandfonline.com/doi/full/10.1080/09585192.2015.1061579

Irvin, L. (2002). Ethics in organizations: A chaos perspective. Journal of Organizational Change Management, 15(4), 359-381.

www.emeraldinsight.com/doi/abs/10.1108/09534810210433674

Janssen*, O. (2004). The barrier effect of conflict with superiors in the relationship between employee empowerment and organizational commitment. Work & Stress, 18(1), 56-65. www.tandfonline.com/doi/abs/10.1080/02678370410001690466

Javed, B., Khan, A. A., Bashir, S., & Arjoon, S. (2016). Impact of ethical leadership on creativity: the role of psychological empowerment. Current Issues in Tourism, 1-13. http://www.tandfonline.com/doi/abs/10.1080/13683500.2016.1188894?journalCode=rcit20

Johnson, P. E., & Short, P. M. (1998). Principal's leader power, teacher empowerment, teacher compliance and conflict. Educational Management & Administration, 26(2), 147-159. http://journals.sagepub.com/doi/abs/10.1177/0263211X98262004

Joo, B. K., & Shim, J. H. (2010). Psychological empowerment and organizational commitment: the moderating effect of organizational learning culture. Human Resource Development International, 13(4), 425-441.

www.tandfonline.com/doi/abs/10.1080/13678868.2010.501963

Jose, G., & Mampilly, S. R. (2015). Relationships among Perceived Supervisor Support, Psychological Empowerment and Employee Engagement in Indian Workplaces. Journal of Workplace Behavioral Health, 30(3), 231-250.

www.tandfonline.com/doi/full/10.1080/15555240.2015.1047498

Kilburg, R. R. (2000). Executive coaching: Developing managerial wisdom in a world of chaos. American Psychological Association.

http://www.apa.org/pubs/books/431744A.aspx

Kostiwa, I. M., & Meeks, S. (2009). The relation between psychological empowerment, service quality, and job satisfaction among certified nursing assistants. Clinical Gerontologist, 32(3), 276-292.

www.tandfonline.com/doi/abs/10.1080/07317110902895309

Kreutzer, K., & Jäger, U. (2011). Volunteering versus managerialism: Conflict over organizational identity in voluntary associations. Nonprofit and Voluntary Sector Quarterly, 40(4), 634-661.

http://journals.sagepub.com/doi/abs/10.1177/0899764010369386

Lambert, E. G., Kelley, T., & Hogan, N. L. (2013). Work-family conflict and organizational citizenship behaviors. Journal of Crime and Justice, 36(3), 398-417.

www.tandfonline.com/doi/abs/10.1080/0735648X.2012.706402

Laslo, Z., & Goldberg, A. I. (2008). Resource allocation under uncertainty in a multi-project matrix environment: Is organizational conflict inevitable?. International Journal of Project Management, 26(8), 773-788.

https://www.researchgate.net/publication/222823380_Resource_allocation_under_uncertainty_in_a_multi-project_matrix_environment_Is_organizational_conflict_inevitable

Lee, J., & Wei, F. (2011). The mediating effect of psychological empowerment on the relationship between participative goal setting and team outcomes–a study in China. The International Journal of Human Resource Management, 22(02), 279-295.

www.tandfonline.com/doi/abs/10.1080/09585192.2011.540152

Levy, D. (1994). Chaos theory and strategy: Theory, application and managerial implications. Strategic management journal, 15, 167-167.

http://onlinelibrary.wiley.com/doi/10.1002/smj.4250151011/abstract

Lin, C. P., Lin, M. Z., & Li, Y. B. (2015). An empirical study on the effect of paternalistic leadership on employees’ voice behaviors–the intermediary role of psychological empowerment. Journal of Interdisciplinary Mathematics, 18(6), 789-810. www.tandfonline.com/doi/abs/10.1080/09720502.2015.1108089

Macsinga, I., Sulea, C., Sârbescu, P., Fischmann, G., & Dumitru, C. (2015). Engaged, committed and helpful employees: the role of psychological empowerment. The Journal of psychology, 149(3), 263-276.

www.tandfonline.com/doi/abs/10.1080/00223980.2013.87432

Martínez-Pecino, R., Munduate, L., & Medina, F. J. (2008). Organizational conflict management by out-of-court means . Papeles del Psicólogo, 29(1), 41-48.

https://www.researchgate.net/publication/242377476_Organizational_conflict_management_by_out-of-court_means

McBride, N. (2005). Chaos theory as a model for interpreting information systems in organizations. Information Systems Journal, 15(3), 233-254.

http://onlinelibrary.wiley.com/doi/10.1111/j.1365-2575.2005.00192.x/abstract

Mo, S., Booth, S. A., & Wang, Z. (2012). How do Chinese firms deal with inter-organizational conflict?. Journal of business ethics, 108(1), 121-129.

https://link.springer.com/article/10.1007/s10551-011-1066-8

Munoz-Flores, H., Munduate Jaca, L., Medina, F. J., & Guerra, J. (2007). Copying with Bullying as an Intractable Organizational Conflict. In IACM 2007 Meetings Paper. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=1111625

Nonaka, I. (1988). Creating organizational order out of chaos: Self-renewal in Japanese firms. California management review, 30(3), 57-73.

http://journals.sagepub.com/doi/abs/10.2307/41166514

Numagami, T., Karube, M., & Kato, T. (2010). Organizational deadweight: learning from Japan. The Academy of Management Perspectives, 24(4), 25-37.

http://amp.aom.org/content/24/4/25.abstract

Olekalns, M. (1997). Conflict at work: Defining and resolving organisational conflicts. Australian Psychologist, 32(1), 56-61.

http://onlinelibrary.wiley.com/doi/10.1080/00050069708259618/full

Ouyang, Y. Q., Zhou, W. B., & Qu, H. (2015). The impact of psychological empowerment and organisational commitment on Chinese nurses’ job satisfaction. Contemporary nurse, 50(1), 80-91.

www.tandfonline.com/doi/abs/10.1080/10376178.2015.1010253

Peake, S., & McDowall, A. (2012). Chaotic careers: a narrative analysis of career transition themes and outcomes using chaos theory as a guiding metaphor. British Journal of Guidance & Counselling, 40(4), 395-410.

www.tandfonline.com/doi/abs/10.1080/03069885.2012.704350

Peterson, N. A., & Speer, P. W. (2000). Linking organizational characteristics to psychological empowerment: Contextual issues in empowerment theory. Administration in Social Work, 24(4), 39-58. www.tandfonline.com/doi/abs/10.1300/J147v24n04_03

Plocharczyk, L. (2007). On organizational conflict: Reaping the benefits of effective conflict management. Journal of access services, 4(1-2), 85-120.

www.tandfonline.com/doi/abs/10.1300/J204v04n01_06

Pondy, L. R. (1967). Organizational conflict: Concepts and models. Administrative science quarterly, 296-320. https://www.jstor.org/stable/2391553

Quinn, R. E., & Spreitzer, G. M. (1997). The road to empowerment: Seven questions every leader should consider. organizational Dynamics, 26(2), 37-49.

http://www.sciencedirect.com/science/article/pii/S0090261697900048

Radu, B. Ş., Liviu, M., & Cristian, G. (2014). Aspects Regarding the Positive and Negative Sides of Chaos Applied to the Management Science in Projects of Organizational Change. Procedia Economics and Finance, 15, 1543-1548.

www.sciencedirect.com/science/article/pii/S2212567114006236

Rahim, M. A. (1983). Measurement of organizational conflict. The Journal of General Psychology, 109(2), 189-199.

www.tandfonline.com/doi/abs/10.1080/00221309.1983.10736085

Roscigno, V. J., Hodson, R., & Lopez, S. H. (2009). Workplace incivilities: the role of interest conflicts, social closure and organizational chaos. Work, Employment & Society, 23(4), 747-773.

http://journals.sagepub.com/doi/abs/10.1177/0950017009344875

Short, P. M., & Johnson, P. E. (1994). Exploring the Links among Teacher Empowerment, Leader Power, and Conflict. https://eric.ed.gov/?id=ED372044

Siira, K. (2012). Conceptualizing Managerial Influence in Organizational Conflict—A Qualitative Examination. Negotiation and Conflict Management Research, 5(2), 182-209. http://onlinelibrary.wiley.com/doi/10.1111/j.1750-4716.2012.00096.x/abstract

Smits, S. J., Falconer, J. A., Morland, R., & Strasser, D. C. (2015). The organizational context for medical rehabilitation services: a pre-chaos theory perspective. Topics in Stroke Rehabilitation. http://www.tandfonline.com/doi/abs/10.1310/DH1K-GJQW-G481-4LD1?tab=permissions&scroll=top

Spreitzer, G. M. (1995). Psychological empowerment in the workplace: Dimensions, measurement, and validation. Academy of management Journal, 38(5), 1442-1465.

http://amj.aom.org/content/38/5/1442

Susskind, A. M., Miller, V. D., & Johnson, J. D. (1998). Downsizing and Structural Holes Their Impact on Layoff Survivors' Perceptions of Organizational Chaos and Openness to Change. Communication Research, 25(1), 30-65.

http://journals.sagepub.com/doi/abs/10.1177/009365098025001002

Sweeney, P. (2007). Organizational chaos and relative powerlessness: Breeding ground for bullies?. The Academy of Management Perspectives, 21(2), 77-78.

http://amp.aom.org/content/21/2/77.abstract

Tsoukas, H. (1998). Introduction: chaos, complexity and organization theory. Organization, 5(3), 291-313.

http://journals.sagepub.com/doi/abs/10.1177/135050849853001

Üstüner, M., & Kis, A. (2014). The Relationship between Communication Competence and Organizational Conflict: A Study on Heads of Educational Supervisors. Eurasian Journal of Educational Research, 56, 23-44. https://eric.ed.gov/?id=EJ1060475

Van den Berg, S. W., Van Amstel, F. K. P., Ottevanger, P. B., Gielissen, M. F., & Prins, J. B. (2013). The cancer empowerment questionnaire: Psychological empowerment in breast cancer survivors. Journal of psychosocial oncology, 31(5), 565-583.

http://www.tandfonline.com/doi/abs/10.1080/07347332.2013.825361?src=recsys&journalCode=wjpo20

Van Dop, N., Depauw, J., & Driessens, K. (2016). Measuring Empowerment: Development and Validation of the Service User Psychological Empowerment Scale. Journal of Social Service Research, 42(5), 651-664.

www.tandfonline.com/doi/abs/10.1080/01488376.2016.1216915

Van Eijnatten, F. M., & van Galen, M. (2002). Chaos, dialogue and the dolphin's strategy. Journal of Organizational Change Management, 15(4), 391-401.

www.emeraldinsight.com/doi/pdf/10.1108/09534810210433692

Vanacken, D., Raymaekers, C., Luyten, K., & Coninx, K. (2007, July). Focus+ Roles: socio-organizational conflict resolution in collaborative user interfaces. In International Conference on Human-Computer Interaction (pp. 788-796). Springer Berlin Heidelberg. https://link.springer.com/chapter/10.1007%2F978-3-540-73111-5_88

Wallin, D. L., & Ryan, J. R. (1994). Order out of chaos: Leadership for the 21st century. Community College Journal of Research and Practice, 18(6), 527-538.

www.tandfonline.com/doi/abs/10.1080/1066892940180602

Warschauer, M., Turbee, L., & Roberts, B. (1996). Computer learning networks and student empowerment. System, 24(1), 1-14. https://eric.ed.gov/?id=EJ527752

Whitaker, B. G., & Westerman, J. W. (2014). Linking spirituality and values to personal initiative through psychological empowerment. Journal of Management, Spirituality & Religion, 11(3), 269-291.

www.tandfonline.com/doi/abs/10.1080/14766086.2014.90522

Yen, C. D., Yeh, C. H., & Lin, S. Y. (2016). Psychological empowerment and service orientation: A study of front-line employees in the food and beverage industry. Journal of Foodservice Business Research, 19(3), 298-314.

www.tandfonline.com/doi/abs/10.1080/15378020.2016.1178047