Amirat Shakar Waliun Al-Bayati (2025) “The impact of health service quality on patient satisfaction - an exploratory study at the Digestive and Liver Teaching Hospital in Baghdad”, Iraqi Journal for Administrative Sciences. كربلاء، جمهورية العراق, 9(37), pp. 390–408. doi: 10.71207/ijas.v9i37.3039.