غسان قاسم اللامي; محمود فهد عبد علي. Using the quality diffusion function (QFD) in service establishments. Iraqi Journal for Administrative Sciences, كربلاء، جمهورية العراق, v. 9, n. 35, p. 1–18, 2025. Disponível em: https://mail.journals.uokerbala.edu.iq/index.php/ijas/article/view/3062. Acesso em: 22 feb. 2025.