اكرم محسن الياسري; حيدر محمد كريم. Designing a computerized program to evaluate the quality of banking service from the viewpoints of managers and customers. Iraqi Journal for Administrative Sciences, كربلاء، جمهورية العراق, v. 10, n. 40, p. 110–137, 2025. Disponível em: https://mail.journals.uokerbala.edu.iq/index.php/ijas/article/view/2978. Acesso em: 18 jan. 2025.