عباس حامد حسن; أمير علي خليل. banking supervision tools and its impact in inenhancing the service quality: Exploratory research for a sample of Iraqi governmental private bank employees. Iraqi Journal for Administrative Sciences, كربلاء، جمهورية العراق, v. 18, n. 71, p. 121–145, 2024. Disponível em: https://mail.journals.uokerbala.edu.iq/index.php/ijas/article/view/1979. Acesso em: 18 jan. 2025.