HAMED HASSAN, Abbas; ALI KHALEEL, Ameer. banking supervision tools and its impact in inenhancing the service quality: Exploratory research for a sample of Iraqi governmental private bank employees. Iraqi Journal for Administrative Sciences, كربلاء، جمهورية العراق, v. 18, n. 71, p. 121–145, 2024. DOI: 10.71207/ijas.v18i71.1979. Disponível em: https://mail.journals.uokerbala.edu.iq/index.php/ijas/article/view/1979. Acesso em: 18 apr. 2026.