.U.TALAL .ALSHMMARI, Nahla; MAHDI JAWAD AL-KAWAZ, Salah. The role of the Balanced Score Card in evaluating the IT department. Iraqi Journal for Administrative Sciences, كربلاء، جمهورية العراق, v. 17, n. 70, p. 1–24, 2024. DOI: 10.71207/ijas.v17i70.1887. Disponível em: https://mail.journals.uokerbala.edu.iq/index.php/ijas/article/view/1887. Acesso em: 18 apr. 2026.