نهلة عبيس طلال الشمري; صلاح مهدي جواد الكواز. The role of the Balanced Score Card in evaluating the IT department. Iraqi Journal for Administrative Sciences, كربلاء، جمهورية العراق, v. 17, n. 70, p. 1–24, 2024. Disponível em: https://mail.journals.uokerbala.edu.iq/index.php/ijas/article/view/1887. Acesso em: 7 jan. 2025.