ثامر ياسر البكري. Adopting a test model for citizens’ complaints to indicate the organization’s orientation towards social responsibility - an analytical study in the General Company for Central Markets. Iraqi Journal for Administrative Sciences, كربلاء، جمهورية العراق, v. 1, n. 4, p. 177–202, 2024. Disponível em: https://mail.journals.uokerbala.edu.iq/index.php/ijas/article/view/1583. Acesso em: 23 feb. 2025.